How We Can Help
Employee Benefits and risk management are a rapidly changing. We help keep you in the in the know with the latest tools and technology, helping you create benefit programs aimed at attracting, developing, and retaining top talent.
We often advise clients with insurance and benefit vendor evaluation and manage the implementation of new programs. We help evaluate their programs and processes to help identify areas of improvement and best practices that align with your business philosophy.
Small and Large Business Solutions
Small Group Insurance Solutions
Franklin understands the needs and services for a small business will be different than our larger insured clients. Small business owners face unique challenges, operating a small business has become more complex than ever before. We have listened to you state that “cost of health care” and “keeping up with regulations” are your greatest challenges.
Our goal is to help you on the ground floor to solve those problems. Our commitment includes fast, accurate reliable service. We offer you 1) Choice 2) Savings 3) Easy Administration.
Large Group Insurance Solutions
Larger groups come with a bigger set of challenges – especially when it comes to funding options and compliance obligations – so we have a team of brokers to help serve large groups. Franklin Benefit Solutions can provide an innovative and coordinated approach to employee benefit management. We can assist in ongoing consultation of self and fully funded insurance plans.
Franklin Benefit Solutions has extensive experience in advising large clients in how to achieve their goals of controlling costs, improving health outcomes and increasing employee awareness of health care costs by making them wise consumers of health care.
Communications & Employee Services
Franklin believes honest and open communication is the foundation any successful relationship. Our approach to communication combines hand-on tradition methods with the latest technology to help achieve understanding for management and employees.
From designing and overseeing customized presentations, delivering benefit statements, and electronic benefit guides, and offering a customized website for your human resource department, and keeping tabs on the latest HR benefits, legislative trends, and industry regulations.
Understanding the complexities of employee benefit plans is a challenge even for the most experienced HR managers. Our team will help keep you updated on the all the most pressing day-to-day benefit issues you face. We will provide customized communication material that will help your employees understand their plans the issues facing your benefit decisions.
Employee Service Center
Our customer support includes help for employees as well as dependents. Our knowledgeable team will answer employee benefit coverage and claims questions, investigate and resolve enrollment and eligibility issues. We are not a call center, rather we dedicate a specific service specialist to support your employees and their family these benefit experts. Your employees can contact us when they:
- Believe a claim has not been paid correctly
- Have health and benefit questions that need clarification
- Have questions regarding a bill
- Need a replacement card
- Need help finding a doctor in your network
- Have a prescription drug coverage question
Compliance Advisory Practice
When the Affordable Care Act passed in 2009, we formed our Compliance Advisory Practice to guide you through the stormy weather of ACA and other related compliance regulations. Keeping up with Michigan’s benefit laws in addition to the endless Federal compliance regulation can be difficult.
Our compliance services includes HIPAA Security and Privacy business practices. Including hands-on training of employees, appointing privacy officers, and written policies and procedures helping toe ensure compliance.
ACA Large Group Reporting
Our process makes ACA compliance and reporting a breeze. By helping you automate health insurance offering, premium payment and employee hire dates, we offer customized compliance solutions to support you for all of your programs.
Clients have successfully received numerous benefits including:
- ACA Benefit administration software centralizing compliance burden
- Identifying potential risks regarding HIPAA/HITECH
- Legislative Updates
- Integrated HIPAA and COBRA administration
- Interactive guide to help navigate the ACA process step-by-step
- Alerts and Newsletters
- Lobbying in Lansing and Washington DC
- Repealing the Cadilliac Tax
- Large Group Reporting – Tracking/Reporting/ Filing with IRS